Service Guarantee

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AVHoster.com Always Puts Customers First and Stand Behind Our Products and Services with a 100% Guarantee.

At AVHoster.com, we do not simply want to provide you with available domain registration, WordPress hosting, or shared hosting. We want to provide more to our clients. Not only are we available for our expert services, we are available for the duration of your time with us. When you use AVHoster.com, you gain access to a professional team of experts that works with you from day one with guaranteed products and services through a 100% Service Guarantee.

Long-Term Confidence

Our client list here at AVHoster.com is full of companies from small businesses all the way up to large corporations and we value each and every one of them. When you work with AVHoster.com for your shared hosting, WordPress hosting, or domain registration you receive the best because we desire long term business relationships with our clientele. We will do our very best to ensure your overall happiness with all our products and services.

If at any time you find that you are less than completely satisfied with AVHoster.com, please let us know. We will work with you to find a solution that best suits your needs and in the event resolution is not possible, we will completely refund your money. Refund excludes any domain name set up fees that have accumulated along with any applicable taxes.

What About My Domain Name?

Costs are incurred every time we register a domain name on our stie. This is the primary reason domain registration fees are unable to be refunded through AVHoster.com. We are subject to domain registration fees along with certain taxes that apply to the transaction.

However, you will still remain owner of the domain name no matter if you continue to use AVHoster.com as your hosting site or not. Domain transfer is always available to our clients. We strive for perfection and top quality products and services, but not all customers are able to be satisfied, so our guarantee is available for WordPress hosting and shared hosting on our site.

Service Quality Guarantee

Our 100% service guarantee at AVHoster.com is not the only promise you have from our professional staff. We also offer additional benefits that other WordPress hosting, domain registration, and shared hosting sites simply do not. At AVHoster.com, you get…

  • 99.99% Network and Power Uptime Guarantee – Uptime is essential to providing your customers with what they need on your site and at AVHoster.com, we never take chances when it comes to your need for network power and uptime. We ensure that your power uptime and network is always available to your valued customers with our 99.99% guarantee.
  • 24/7 Expert Support Via Email or Chat – Things happen from time to time and when problems do occur with any aspect of your site, our expert team of professionals is available to you. AVHoster.com provides two avenues of contact for our customers. Choose to send us an email and an agent will respond as soon as possible or receive messages via our online chat feature. Chat allows our customer service representatives to talk to you in real time, so emergency situations are often best through our chat feature, but it is always available for any issues clients may have.
  • Transparent Pricing – At AVHoster.com, we do not believe in hidden fees and complicated miscommunication when it comes to pricing. Our policy is to provide transparent pricing to our clientele. This gives you the ability to know exactly what you are spending without any surprises along the way. It is just the way we do business here at AVHoster.com.

* Please refer to our Terms of Service for further details on our Uptime Guarantee and Service Level Agreement ("SLA").

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